SOFtact Solutions completes ISO 9001:2015 certification embarking on their 4th year as a local, Department of Defense contracting company with its primary office located in the Georgia Cyber Center
April 23, 2021 (Augusta, GA) – SOFtact Solutions (STS) developed and implemented a Quality Management System that meets the requirements of the international standard ISO 9001. The system addresses the core processes for delivery of service or materials to the customer. It incorporates the process approach where consistent and predictable results are achieved more effectively and efficiently when activities are understood and managed as interrelated processes. This process approach provides for the management of the quality system and its processes through the application of a “Plan-Do-Check-Act” methodology and a focus on “Risk-Based-Thinking” leading to the prevention of undesirable outcomes.
STS Vice President, Sam Anderson shares why they pursued the ISO 9000 certification, “The certification process itself helped us to understand the procedures and processes that are most important to us as a young company. ISO 9001 is a difficult certification to obtain for decades old organizations, even more so as a young company. I’m very proud of our team for all the work they’ve put in over the last six months creating and implementing processes that will ultimately better serve our current clients and position us more completely for future government contracting.”
MA Yourchisin, President and CEO of STS added “Our employees and team members are what makes STS such a great Company. Embracing our mission of being the partner of choice and growing our business through the same honesty and integrity in which we represent our customers and teammates, we embarked on implementing a Quality Management System (QMS) aligned with the requirements of ISO 9001:2015. This certification acknowledges our reliable and repeatable processes and demonstrates how we provide exceptional customer satisfaction while being ever mindful of continuous improvement opportunities. I am excited to add this management system to the STS way of doing business.”
About SOFtact Solutions
Founded in 2017, SOFtact Solutions is a HUBZone Certified, Woman Owned Small Business, headquartered in Blowing Rock, NC, with a Principal Office in Augusta, GA and satellite locations in Fayetteville, NC, Huntsville, AL, and Tampa, FL. STS carries a passion for problem solving in support of today’s warfighters and other government entities by delivering innovative solutions and Engineering services across the C5ISR suite, Strategic Advisory and Consulting, and Program Management to the Department of Defense, Other Government Agencies, and industry partners.
About ISO 9000
ISO is an independent, non-governmental international organization with a membership of 165 national standards bodies. Through its members, it brings together experts to share knowledge and develop voluntary, consensus-based, market relevant International Standards that support innovation and provide solutions to global challenges. https://www.iso.org/iso-9001-quality-management.html