Position Location: United States Army Cyber Command - Fort Gordon, Augusta, GA


Description: SOFtact Solutions is seeking an intermediate level Network Administrator to join our team in providing our customers with the latest technologies in cloud, cyber, software development, and virtualization to enhance intelligence collaboration. The Network Administrator will be responsible for all network operations issues. The candidate will maintain, document, test, and implement networking components and VLANs to support data, voice, video, and unified communications that will be scalable to several sites worldwide. The position will ultimately support data center and cloud networking for our customers at United States Army Cyber Command located on FT Gordon. This position requires a TS/SCI security clearance with Full Scope Polygraph Eligibility.


Education: Bachelor’s degree in Computer Science, STEM, or related technical field (Required)


Qualifications: 4+ years’ experience in supporting and maintaining network infrastructure (Required)



  • Serve as first escalation point for Service Desk on issues related to Network environment within the Desktop solution
  • Install, maintain, and troubleshoot complex high-availability network hardware and software
  • Maintain and support voice gateways and session border controllers
  • Support multiple voice and video technologies and troubleshoot and isolate issues
  • Apply patches and upgrades on a regular basis
  • Upgrade administrative tools and utilities
  • Perform daily system monitoring by verifying the integrity and availability of all systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs
  • Maintain operational, configuration, or other procedural documentation
  • Maintain documentation of all processes associated with administration of the network


Required Skills:

  • 4+ years of experience to include the following areas:
    • Support and maintenance of network infrastructure (Cisco, Juniper, Force10, etc.)
    • Knowledge of Linux (RedHat, CentOS)
    • VoIP (Asterisk, Cisco Call Manager Express)
    • Functional knowledge and/or experience with Access Control Lists, TCP/IP, VLAN, VRF, Port Security, IP Multicast, routing and switching
    • Experience troubleshooting L2/L3 issues


Preferred Skills:

  • One of the following certifications:
    • CCNA
    • Network+
  • Background in Information Security
  • Comprehensive hands-on experience with Cisco Nexus switches, application delivery controllers, and firewall management
  • DOD 8570 certification


Clearance: TS/SCI with Full Scope Polygraph Eligibility


SOFTACT Solutions is an equal opportunity and affirmative action employer. We consider applicants without regard to race, color, religion, creed, gender, national origin, age, disability, genetic information, marital or veteran status, or any other category protected by federal, state or local law.