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WHAT WE DO

ENTERPRISE SOLUTIONS

STS carries a passion for problem solving in support of today’s warfighters and other government entities providing ServiceNow Solutions, Technical Innovation and Integration, Strategic Advisory and Program Management, C5ISR Enterprise Architecture and Design, Cybersecurity and IT Services.

Core Capabilities

WHY SOFTACT SOLUTIONS?

We pride ourselves on being Problem Solvers. Our team has a unique and complementary blend of both industry, SOF/Army, and government experience that enables us to understand the complex needs of our customers and the means to deliver non-proprietary, cost-effective, and integrated applications and solutions to address their requirements.


Our expertise and experience, paired with our unique status as a HUBZone certified and WOSB, enables us to not only bring value to our customers but also to provide an unmatched level of flexibility to contracting officials for competitive pricing and sole source contracting options.

 

STS maintains a cadre of cleared personnel supporting contracts with SCI/POLY requirements.

CORE COMPETENCIES

Our cleared IT technical team provides support and Service Desk services, Splunk engineering and implementation, VTC and telecommunications support, and cybersecurity and IT training services to include CSFC as a service and Zero Trust security models led by our Technical Innovation and Integration Branch.

With over 50 years of SOF communicator experience leading our company, we facilitate and deliver non-proprietary solutions for C5ISR and tactical radio integration, consulting, and training, MIMO/MANET integration, airborne C2 solutions, and Communications on the Move (COTM) solutions.

We provide ServiceNow architectural, design, implementation, and sustainment services, leveraging a team of cleared ServiceNow experts, certified in numerous application areas -- ITSM, ITOM, CMDB, ITBM, CSM, and FSM, among others -- with an emphasis on process optimation and platform integrations.

Our team has extensive experience in both Army and Special Operations, bringing an intimate understanding of the DoD problem set to every engagement. Additionally, we have numerous, flexible contracting options, including WOSB, enabling us to get at the task of problem-solving quickly and economically.

SERVICENOW

We provide ServiceNow architectural, design, implementation, and sustainment services, leveraging a team of cleared ServiceNow experts, certified in numerous application areas --ITSM, ITOM, CMDB, ITBM, CSM, and FSM, among others-- with an emphasis on process optimization and platform integrations.

STRATEGIC ADVISORY AND PROGRAM MANAGEMENT

Our team has extensive experience in both Army and Special Operations, bringing an intimate understanding of the DoD problem set to every engagement. Additionally, we have numerous, flexible contracting options, including WOSB, enabling us to get at the task of problem-solving quickly and economically.

CYBERSECURITY AND IT SERVICES

Our cleared IT technical team provides support and Service Desk services, Splunk engineering and implementation, VTC and telecommunications support, cybersecurity and IT training services to include CSfC as a service and Zero Trust security models led by our Technical Innovation and Integration Branch.

C5ISR

With over 50 years of SOF communicator experience leading SOFtact, we facilitate and deliver non-proprietary solutions for C5ISR and tactical radio integration, consulting, and training, MIMO/MANET integration, airborne C2 solutions, and Communications on the Move (COTM) solutions.

EXPERIENCE, EXPERTISE, & CAPACITY

Our team has a unique and complementary blend of industry, SOF/Army, and government experience that enables us to understand the complex needs of our customers and the means to deliver non-proprietary, cost-effective, and integrated applications and solutions to address their requirements.

Our team’s complementary blend of industry, SOF/Army, and government experience paired with our status as a WOSB, enables us to bring valuable insight, competitive pricing, and an unmatched level of flexibility for sole source contracting options to our customers.

STS maintains a cadre of cleared personnel supporting contracts with SCI/POLY requirements.

SERVICENOW

The STS Success Formula is based upon a team of highly skilled, credentialed ServiceNow technicians partnered with experienced subject matter experts and engagement managers who are intimately familiar with the given operational problem set and customer environment.

  • Mission critical system Integrated with Army General Fund Enterprise Business System (GFEBS) ERP
  • Unprecedented transparency and visibility into maintenance operations/trend analysis
  • Saving Directorate of Public Works (DPW) money through improved repair processes and reduced transportation costs Improving service delivery through artificial intelligence/machine learning (AI/ML)

OUR TESTIMONIALS

What Others Say About Us

Army Maintenance Application (ArMA)
This is it. Quickly file DPW/maintance requests from your phone. Requires a quick activation from mail.mil, then you can use it on any device. LEADERS: lets push this out so our Soldiers in the barracks know how to get issues fixed.
Michael A. Grinston
Command Sergeant Major of the Army
servicenow.square
“Think about the Army as an example,” Earlier this year, the U.S. Army launched a maintenance application using ServiceNow to streamline work orders and manage housing issues. When there is a maintenance issue, employees can take a picture, upload it to a workflow, and immediately remediate the issue, “Our brave warfighters can focus on what they’re supposed to focus on."
Bill McDermott
President & CEO
Georgia Cyber Center
SOFtact Solutions is an amazing partner that understands the tremendous value and impact of the sum of the relationships at the Georgia Cyber Center. They have hit the ground running, establishing partnerships and helping to build an ecosystem that will benefit our community, our region, and the nation. We look forward collaborating with SOFtact Solutions to help generate even more opportunities in the future.
Eric Toler
Executive Director
THF
We are grateful to SOFtact Solutions, LLC for being a program sponsor for The Honor Foundation - thank you Mary Allison Yourchisin and team for your commitment to our Fellows!
Kelly McGraw
Vice President of Impact
Alliance logo
Thank you #SOFtact Solutions for your Platinum-level (in-kind) contribution. This amazing in-kind donation is in the form of one full time employee. Your relentless support, personal involvement, and leadership has been and continues to be instrumental in our success. (Bonus: Alex is AWESOME !!!!!!!)
Dr. Tom Clark
Executive Director
ArMA - Logo with subtitle - Full size
This is it. Quickly file DPW/maintance requests from your phone. Requires a quick activation from mail.mil, then you can use it on any device. LEADERS: lets push this out so our Soldiers in the barracks know how to get issues fixed.
Michael A. Grinston
Command Sergeant Major of the Army
servicenow.square
“Think about the Army as an example,” Earlier this year, the U.S. Army launched a maintenance application using ServiceNow to streamline work orders and manage housing issues. When there is a maintenance issue, employees can take a picture, upload it to a workflow, and immediately remediate the issue, “Our brave warfighters can focus on what they’re supposed to focus on."
Bill McDermott
President & CEO
GCC square (1)
SOFtact Solutions is an amazing partner that understands the tremendous value and impact of the sum of the relationships at the Georgia Cyber Center. They have hit the ground running, establishing partnerships and helping to build an ecosystem that will benefit our community, our region, and the nation. We look forward collaborating with SOFtact Solutions to help generate even more opportunities in the future.
Eric Toler
Executive Director
THF
We are grateful to SOFtact Solutions, LLC for being a program sponsor for The Honor Foundation - thank you Mary Allison Yourchisin and team for your commitment to our Fellows!
Kelly McGraw
Vice President of Impact
Alliance logo
Thank you #SOFtact Solutions for your Platinum-level (in-kind) contribution. This amazing in-kind donation is in the form of one full time employee. Your relentless support, personal involvement, and leadership has been and continues to be instrumental in our success. (Bonus: Alex is AWESOME !!!!!!!)
Dr. Tom Clark
Executive Director

SYSTEM FOR AWARD MANAGEMENT (SAM)

Current NAICS Codes

  • 517410
    Satellite Telecommunications
  • 541330
    Engineering Services
  • 541618
    Other Management Consulting Services
  • 541511
    Custom Computer Programming Services
  • 541512
    Computer System Design Services
  • 541519
    Other Computer Related Services
  • 238210
    Electrical Contractors and Other Wiring Installation Contractors
  • 334111
    Electronic Computer Manufacturing
  • 334210
    Telephone Apparatus Manufacturing
  • 334220
    Radio and Television Broadcasting and Wireless Communications Equipment Manufacturing
  • 423430
    Computer and Computer Peripheral Equipment and Software Merchant Wholesalers
  • 423690
    Other Electronic Parts and Equipment Merchant Wholesalers
  • 517121
    Telecommunications Resellers
  • 517122
    Agents for Wireless Telecommunications Services
  • 517810
    All Other Telecommunications
  • 518210
    Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
  • 532490
    Other Commercial and Industrial Machinery and Equipment Rental or Leasing
  • 541513
    Computer Facilities Management Services
  • 541611
    Administrative Management and General Management Consulting Services
  • 541612
    Human Resources Consulting Services
  • 541614
    Process, Physical Distribution, and Logistics Consulting Services
  • 541715
    Research and Development in the Physical, Engineering, and Life Sciences (except Nanotechnology and Biotechnology)
  • 541990
    All other Professional, Scientific, and Technical Services
  • 561312
    Executive Search Services
  • 561330
    Professional Employer Organizations
  • 561613
    Marketing Consulting Services
  • 561311
    Employment Placement Agencies
  • 611413
    Professional and Management Development Training

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