We Are Problem Solvers!

SOFtact Solutions

GSA MAS
OASIS+ Total and Woman Owned Small Business
WOSB
SERVICENOWPARTNER_ELITE-01
ServiceNow Transformation Partner of the Year 2025
CMMC redspin badge@2x

Experience - Expertise - Capacity

Why SOFtact?

•Decades of industry and government problem solving 

•Intimate understanding of the customer, competitive pricing, and flexible contracting options (WOSB sole source, OASIS+, GSA MAS) 

•Means to deliver non-proprietary, cost-effective applications and solutions to optimize capabilities

•CMMC Level 2 (C3PAO) certified with a cadre of cleared personnel with experience in all environments remote through SCI Poly

Core Capabilities

We are Problem Solvers!

What We Do

SOFtact Solutions (STS) is a CMMC Level 2 (C3PAO) status Woman Owned Small Business (WOSB) solving problems for customers across the globe, headquartered in Fayetteville, NC and with an office at the Georgia Cyber Center in Augusta, GA.


STS carries a passion for problem solving supporting warfighters and other government entities by providing ServiceNow Solutions, Cybersecurity & IT Solutions, C5ISR Enterprise Architecture & Design, Strategic Advisory & Program Management through Technical Innovation & Integration.

STS Podcast

Tech Talk Team Room

STS launches Tech Talk Team Room bringing you the conversations no one ever hears!

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Tech and Transitions

TechNet Augusta Recap / Highs & Lows of Transitioning/Retirement


Retired CSM’s Mike Adcox, Steve Trevino, and Jack Nichols gather to chat immediately following the closing session at TechNet Augusta 2025 and to share advice, insight, and the highs and lows of transitioning.

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Problem Solving for Soldiers

From Garrison maintenance, to modernizing Central Issue Facilities (CIFs), we are using the ServiceNow platform to bring a consumer-grade experience to the mundane, often overlooked, problems that eat up valuable time, erode service member moral, and frustrate everyone from newly enlisted privates to career general officers.

Workflow - Oversight - Leadership - Focus

what can the WOLF do for you?

Project Oversight

Experienced Subject Matter Experts and Engagement Managers

Customer Leadership

Intimately Familiar with Problem Set and Customer Environment

Hyper Focused

Highly Skilled

and Credentialed Experienced Technicians

ServiceNow transformation Partner of the Year - Americas

Solutions at Work - ArMA

The Army Maintenance Application was designed and implemented to replace an antiquated 15+ year-old SAP system with a paper-based work order management process with a modern, digital solution processing 1+ million annual work order requests on Army installations world-wide.

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<<–3 minutes to learn how ArMA transformed Army Maintenance

Announcements, News, & Recognition

IN THE NEWS

We Will Help You Every Step Of The Way

ArMA Results

  • Implemented at over 70 installations world-wide
  • Check status 24/7/365 via phone or web with photos
  • Leverage AI & ML to predict trends and optimize spending
  • Instant visibility of inbound requests & complete work trends